ITOS runs the repetitive parts of the operation on a schedule: it sends reports to customers, reminds payments and missing documents, and updates container information. Every send is logged.
Shipments, open orders, pending decisions, open documents and upcoming payments are compiled into one PDF report.
How it works
Factory deposits and balances, freight invoices and service fees are reminded to the customer before they are due; overdue items are reported separately.
How it works
Documents requested from a factory or shipper are requested again at your chosen interval until they arrive. When the document arrives the request is closed and reminders stop.
How it works
With a tracking service connected, shipments are checked regularly; new events and ETA are written to the shipment. If the ETA moves from its first value, the delay is calculated and shown as an alert on the panel home screen.
How it works
Dates in the payment plan follow rules. A factory payment can be due on the proforma date, one week before the ready date or on a manual date; the freight invoice due date is calculated from the container plan’s arrival.
How it works
Your operations team decides on which day and time a short summary of each import file is sent by WhatsApp, and to which numbers.
How it works
Which report, reminder or document request went out when, to whom and through which channel, and the reason if it failed, are visible in the panel.
